Contact Us

Contact Us

Authorized Independent DIGIBOX Retailer · United States

We handle orders, setup assistance, and warranty coordination for U.S. customers. For questions about DIGIBOX D6 MAX or eligible accessories, email is the fastest way to reach us.

📬 Contact Information

- Email: support@digiboxus.com

- Store Website: digiboxus.com

- Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

- Response Time: We typically reply within 1–2 business days.

Please include your order number and a short description. For technical or warranty cases, attach the device serial number (found on the bottom label).

💡Warranty Support

While we are an independent retailer—not DIGIBOX corporate—we coordinate directly with DIGIBOX on all valid warranty claims. If a device requires manufacturer-level service, we will open a case with DIGIBOX on your behalf and keep you updated throughout the process.

🛠 Before You Email

To help us respond faster, check first:

- Order & shipping: Log in to your account for tracking status.

- Setup help: Have your Wi-Fi type (2.4GHz / 5GHz) and TV model ready.

- Warranty & returns: Review our [Return & Warranty Policy] before sending a claim.

- Verify your device: We can confirm authenticity using your serial number.

🌎 Service Area

We serve U.S. addresses only.

All U.S. orders ship with tracking and carrier insurance.